Frequently Asked Questions

Are Greenwood's wood boilers indoor or outdoor models?

Greenwood offers both indoor and outdoor models. The Aspen Series was designed to standalone outside of a shelter while the Greenwood Furnace Series was designed to be installed in your basement, garage, shed or other protected location. Both models meet strict UL and CSA standards for indoor heating appliances, so they are safe to install in a building. (Important Note: Installation must comply with local building codes and state/local regulations. Residents of the State of Vermont should insure compliance with state regulations referenced here.)

What are some of the ways I can use a Greenwood wood furnaces?

The Greenwood hydronic wood furnaces do one thing extremely well -- it produces hot water. You can use that hot water in almost any way your and your heating contractor can imagine:

  • hydronic radiant heating (in-floor or baseboard) for your home, garage and outbuildings
  • forced air heating (using a water-to-air heat exchanger that fits into existing ductwork)
  • domestic hot water (in conjunction with your existing water heater)
  • heating a swimming pool or greenhouse
  • melting thesnow on your walk and driveways

What is the combustion efficiency?

While a perfect 100% combustion efficiency is not possible to achieve, Greenwood wood boilers comes close to it. Temperatures in the firebox approach 2000º F, assuring maximum gasification of the wood fuel. Little particulate matter remains to create smoke, creosote or ash.

What is the thermal efficiency?

Greenwood systems are some of the most energy-efficient hydronic wood furnaces on the market. It achieves up to 85% thermal efficiency depending on the stage of the burning cycle.

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Does Greenwood's wood boiler meet UL (Underwriter's Laboratory) and Canadian (CSA) standards for safety?

Absolutely. Some competing units claim to meet these standards but few have actually been tested and certified by an independent test lab. OMNI-Test Laboratories has certified the Greenwood furnace meets ANSI/UL-391-1995 (U.S.) standards for solid-fuel and combination-fuel central and supplementary furnaces and CSA B366.1-M91 (Canada) standards for solid fuel-fired central heating appliances. Before buying a furnace that claims safety certification, be sure to ask the manufacturer for their test report number.

Do Greenwood wood boilers meet EPA emission standards?

In February 2007, the U.S. Environmental Protection Agency announced the voluntary EPA Outdoor Wood-fired Hydronic Heaters Program. The OWHH program encourages wood boiler manufacturers to improve air quality through developing and distributing cleaner, more efficient outdoor wood-fired hydronic heaters, like the Greenwood Aspen Series and Greenwood Furnace Series wood boilers. This program is a recommendation by the EPA and each State will evaluate if and how it will apply it. We are in complete support of tighter air quality standards and the programs that lead to them. Program qualified units are easily identified by an Orange Tag.

Can I heat more than one building with a single wood boiler?

Absolutely. A single hydronic wood furnace can provide heat and hot water for your home, as well as your garage, greenhouse, barn or other outbuildings. It can also heat your swimming pool and even provide snow-melt for your walks and driveway. A simple network of insulated pipes or PEX tubing can connect the wood boiler to each location. Keep in mind that each application adds to the demand on the furnace, so it is important to plan ahead and install a unit with sufficient capacity to handle the full load.

What size wood furnace do I need?

Correct sizing of the hydronic furnace is very important for safe and efficient operation. An undersized unit will not keep up with the demand for heat on very cold days, and an oversized unit may not operate efficiently, possibly resulting in smoke or creosote. Many factors must be considered in determining the size of the wood furnace you need, including local winter temperatures, size and insulation rating of your home, additional applications or requirements for heat, and so on. Your installation contractor should conduct an energy study to determine the furnace output required to meet your heating needs as well as the type and size of heat exchangers required to integrate the Greenwood furnace with your existing heating system.

Will Greenwood Technologies design my hydronic heating system?

We suggest you work with the Authorized Greenwood dealer, architect, or HVAC contractor, in your area. Local building codes and regulations vary from location to location. An on-site visit will determine the proper location and installation details.

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What fuel do you recommend?

The Greenwood Furnace and Aspen Series work best when burning dry cord wood. Burning wet or unseasoned log wood will significantly lower the efficiency of the system and potentially create smoke and other byproducts that will degrade the long-term performance of your unit. As far as the kind of wood you should burn ... while some species produce more heat than others, we recommend burning whatever wood species is most readily and economically available in your area.

Can I burn other kinds of fuel in my Greenwood Furnace?

NO! The Greenwood wood furnace is designed, built and certified to burn solid wood fuel only. Other fuels such as dimension lumber, pellets, corn, oil, railroad ties, trash, etc., are likely to cause over-firing of the furnace or other unsafe conditions. Use of any fuel other than solid wood will void the furnace warranty.

How long will a full load of wood last?

The burn duration of each wood load depends on the amount of wood loaded and the demand for heat. You should tailor the amount of wood placed in the firebox to the current weather conditions. If the weather is severe and there is high demand for heat, the firebox should be fully loaded and refilled every 8-12 hours, and sometimes more often. If conditions are milder, less wood is required and the firebox should be checked every 12 hours.

What is the combustion chamber of the Greenwood Furnace made of?

The firebox is made of super-duty, cast ceramic refractory. The firebox walls are 4 to 6 inches thick and are guaranteed to withstand years of use.

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How hot do the wood furnaces get?

There are several answers to this question. Inside the firebox the temperature reaches 2000º F, but thanks to our unique design, the outside surface is only warm to the touch. The temperature of the heat transfer solution reaches 180º F as it flows out of the wood boiler. The temperature of exhaust gases is approximately 305º F.

Can I vent the Greenwood Furnace through a side-wall or do I need a chimney stack?

We recommend a vertical flue that is at least 12 feet tall. Proper chimney sizing and venting are extremely important to the efficient and safe operation of the furnace. Your installation contractor should check for local code requirements and carefully follow the instructions in the Greenwood Owner's Manual.

How big a chimney flue is required?

The size of the flue pipe varies with the size of the furnace. The Model 100 requires a 6 inch flue, the Model 200 requires a 7 inch flue, and the Model 300 requires an 8 inch flue.

Do I need a hot water or accumulation storage tank?

Greenwood's wood boiler provides heat-on-demand and does not require a hot water storage tank. One of the reasons our units are so energy-efficient is that they do not waste energy keeping water hot in a storage tank.

Do I need a back-up source of heat?

We recommend keeping the existing heating source (e.g. furnace, boiler, etc.) as your backup. Greenwood systems are the most efficient way to heat your home during the heating season. But at other times of the year, when heating demands are drastically less, there are more economical ways to heat your home. If this is a new construction, we recommend installing a high efficiency gas or oil water heater (Bock or Polaris are excellent choices) in parallel with your Greenwood wood boiler. The water heater serves as the back-up heat source in winter and the primary in summer.

If I have a problem, how do I get technical support?

Your first point of contact for support your dealer or contractor. But you can also call Greenwood Technologies at (877-436-6191) or support@greenwoodtechnologies.com. Customer support is available Monday through Friday from 8:00 AM to 5:00 PM, Pacific Time.

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